Riverboat Bike Tour Terms & Conditions

Reservations & Payment Terms
50% deposit due at time of booking (reservation is confirmed upon receipt of deposit)
Balance due on March 27, 2019

Deposits must be received within 24 hours from the time of booking.

Failure to submit payment within 24 hours will result in automatic cancellation of the reservation.

Acceptable Forms of Payment
Personal and agency checks are welcome. Payments made by check must be drawn on a U.S. bank in U.S. funds. We also accept payments made via PayPal, to use this service there is a 3.2% transaction fee.


Cruise Cancellation
If you must cancel your trip, you must do so in writing. Cancellation refunds will be calculated as of the date we receive your written cancellation. Refunds will be processed 30 days after our receipt of your written cancellation.

Cancellation Charges Per Person Prior to Departure
• prior to 150 days $50 administrative fee to cover foreign transaction costs or $0 if within 30 days
• 150 – 119 days $750 fee
• 120 – 90 days 50% of trip price
• 89 days or less 100% of trip price

Traveler’s Insurance
Outings & Adventures has partnered with gay owned travel agency Freedom Travel to offer Traveler’s Insurance and purchase of airline tickets. Like O&A, Freedom Travel is also a member of IGLTA. Richard Safaty, owner of Freedom Travel can be reached at (954) 565-2345

Traveler substitutions can be accommodated for an administrative fee of $300 per person, plus any additional costs. Any changes will be subject to availability.

 


Travel Requirements
All passengers are required to have valid passports. Visas may be required for non-U.S. citizens in certain countries. Without the proper entry requirements, passengers may not be able to disembark in certain ports of call. All travel documents such as passports, visas, and proof of citizenship, required for disembarkation at various ports of call are the responsibility of the passenger. Consult your consulate to determine documentary requirements or entry permits. Passengers will not be permitted to sail without proper documentation. No refund of cruise fare will be given to any passenger failing to bring such documentation. Please note that passengers name must be exactly as it appears on his or her passport. Identification documents must be surrendered to the purser upon boarding and will be held until the end of the cruise.


General Terms

Right to Refuse Passage
Outings & Adventures  reserves the right to refuse passage to any guest for any reason. These include, but are not limited to: rude or antisocial behavior, health and/or safety risks to self or others, over consumption of alcohol, or possession of illegal substances.

Rights Reserved and Limits of Responsibility
The following terms and conditions and contract of passage contained in your cruise ticket govern the transportation of passengers and their baggage. It is recommended that you take the time to read the terms carefully, as reserving passage on the vessel constitutes acceptance of the terms.

Responsibility / Independent Contractor / Limit of Liability
Outings & Adventures’s liability and responsibility does not extend beyond the vessel. Any arrangements made by or for the passenger before boarding or when disembarking are at the passenger’s own risk. Outings & Adventures does not own or control airlines, ground transportation or hotels. Outings & Adventures cannot be responsible for late arrivals resulting from unexpected delays or interruptions in travel.

As a convenience to our passengers, Outings & Adventures may arrange shore excursions or other services which are operated by independent contractors. Outings & Adventures shall not be responsible in any way for any damage, loss or injury arising in conjunction with services provided by these contractors. Any claim for injury or dissatisfaction with services must be addressed directly with the tour operator or service provider.

Outings & Adventures reserve the right to refuse passage to anyone if the scheduled trip is judged to constitute a risk to his or her well-being, or that of other passengers.

The company’s responsibility does not extend beyond the vessel.

Advanced or Delayed Sailings/Itinerary Changes
Outings & Adventures have the right to cancel, advance, postpone or substitute any scheduled sailings, itinerary or port-of-call without notice. Outings & Adventures but is not obligated to, substitute another vessel for sailing and cannot be liable for loss to passengers by reason of such cancellation, advancement, postponement or substitution. The Captain’s judgment on any action or inaction is considered final. Reservations are subject to change in the event of a full ship charter.

Medical Condition/Physical Disability
Dietary requirements, medical conditions, or physical disabilities must be reported to Outings & Adventures when a reservation is made. The ship owners, their employees and agents reserve the right to refuse or revoke passage to anyone who is, in their sole judgment, in such physical or mental condition as to be unfit for travel, or who may require care and attention beyond which the ship owners or their employees can provide. Any complication due to medical/mental/physical conditions or disabilities that may arise or occur during a cruise will not be the responsibility or the liability of the ship owners, their employees or agents.

Tours/Optional Excursions
Tours/excursions are optional and not included in the cruise fare. Some tours are strenuous. Participants must be in good physical condition. Participants must have proper attire to participate in tours. Tour operators act as independent contractors. Any claim for injury or dissatisfaction must be addressed to the tour operator directly.

Personal Property and Luggage
Outings & Adventures is not responsible for luggage, personal property or loss, theft or damage of same. Travel documents (boarding pass, cruise ticket, passport and airline tickets), medications and valuables should be hand carried. We recommend packing light. We ask that you clearly label your luggage with your full name. In the event luggage is lost or delayed in transit, O&A and ship operator will assist in retrieving the luggage, but will not be responsible for any costs incurred.

Smoking
Smoking is not allowed on the vessel. This policy is strictly enforced. Fire is a serious safety hazard on board ship. Anyone caught tampering with smoke detectors, smoking in enclosed areas, or smoking while the ship is fueling, will be taken off of the ship at the closest island. He/she will be responsible for finding his/her own transportation.

Photographs/Video
During the course of a cruise, Outings & Adventures may photograph, film, or record passengers and activities. Outings & Adventures is hereby authorized to take and to use such photographs and videos for marketing and training purposes without being obligated to compensate the passenger.

Pets
Pets are not permitted.

Visitors
Visitors are not allowed onboard due to security regulations.

Illegal Drug Use
Illegal drug use is not allowed on the vessel. This policy is strictly enforced.

Schedules, rates, home ports and ports-of-call are subject to change without notice.


We’re available to answer any questions you may have, call us at: 727.776.5213